Privacy Policy

1. Who We Are

Fluo ("we", "our", or "us") operates the Fluo mobile application (the "App"), a vocabulary learning experience designed to help users build language skills through smart repetition, study activities, and premium subscription features.

2. Information We Collect

Depending on how you use the App, we may collect the following categories of data:

• Contact Information: email address used for sign-in and account access.
• Identifiers: user ID and device-related identifiers.
• Usage Data: product interactions, app activity, and purchase history.
• Diagnostics: crash data and performance data.

3. How We Use Information

• To create and manage user accounts.
• To support Apple Sign In and Google Sign-In.
• To provide subscriptions and premium access.
• To maintain app functionality and security.
• To understand usage patterns and improve the App.
• To monitor crashes and improve performance.

4. Third-Party Services

We may use trusted third-party services that process certain information to help us operate the App, including:

• Firebase for authentication, analytics, and diagnostics.
• RevenueCat for subscription management.
• Apple and Google for sign-in and platform services.

These providers may process information in accordance with their own privacy policies.

5. Data Sharing

We do not sell personal information. We only share data with service providers when needed to operate, secure, maintain, and improve the App.

6. Data Retention

We retain data only for as long as necessary to provide the App, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Choices

• You may stop using the App at any time.
• You may request deletion of your account and associated data.
• You may contact us with privacy-related questions.

8. Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of storage or transmission is completely secure.

9. Children’s Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be made available on this page, and the “Last updated” date will be revised accordingly.

11. Contact