Fluo: Learn Vocabulary

Contact

Send us an email — please include a short description, your device & OS version if relevant, and screenshots if helpful.

batu.develops@gmail.com

Delete some data (keep your account)

Fluo: Learn Vocabulary — you can remove learning data without deleting your sign-in account or subscription:

Option A — Reset languages & progress (in the app):

1. Open Fluo and go to Settings.
2. Find Reset languages & progress (or the same idea in your language) and follow the steps.
3. Confirm with the on-screen code. This permanently removes saved words, study stats, streak-related counters, and related learning data for your profile, then lets you pick languages again. Your account and plan stay the same.

Option B — Remove individual words: From the Words tab or a word’s detail screen, delete single entries. Your account remains active.

What is not removed by Options A–B alone: your authentication account and billing with Apple/Google until you cancel subscription in the store or use full account deletion below. Some backups or legally required records may be retained for a limited time as described in the in-app Privacy Policy.

Other requests: Email batu.develops@gmail.com with subject Fluo data deletion request and we will help with data you cannot remove in the app.

Account & data deletion

Fluo: Learn Vocabulary — how to permanently delete your account and associated data:

1. Open the Fluo app and sign in.
2. Go to Settings (tab).
3. Scroll to the account section and tap Delete account (or the equivalent label in your language).
4. Confirm in the dialog. This action cannot be undone.

What we delete: Your Firebase authentication account, your user profile and learning data stored in our database for your account (including words, progress, and related records tied to your user ID), as processed by our account-deletion service.

What may be retained: Aggregated or de-identified data where it no longer identifies you; records we are required to keep by law; and copies in encrypted backups for a limited time until routine backup rotation, as described in the in-app Privacy Policy.

Alternative: If you cannot use the app, email batu.develops@gmail.com from the address associated with your account, with the subject Fluo account deletion request, and we will verify and process your request.

Privacy & terms

Privacy Policy and Terms of Use are available inside the app (Settings or legal sections, depending on your version).

Subscriptions

Fluo Premium is an optional auto-renewable subscription. Manage or cancel in Apple ID subscription settings (iOS) or Google Play subscriptions (Android). If you reinstall or change devices, use Restore purchase in the app’s Settings.